Do business the right way with a computer repair shop software in New Jersey

 Running a repair business in New Jersey isn’t all fun and games. There are a lot of things to deal with on a daily basis. And if you don’t keep up with all the management needs of your business, things can get out of hands. But there is something that will not only help you manage things better, but also give you a well-deserved breather. Say hello to a computer repair shop software in New Jersey.

All you need is a piece of software. Once you put that in place, all your management hassles will become a breeze. Here’s how you can achieve that.

Cut down your manual hard work

Please tell me you are not running your repair place with the old school method of pen and paper. Because if you are, I cannot imagine how you are handling all the manual grind.

Seriously, creating paper tickets and receipts, manually calculating your sales and taxes, and doing manual inventory counts in 2020 is nothing but donkeywork. And you need to get out of it as soon as possible with a repair POS software in New Jersey.

With a point of sale (POS) system, you can check the customers in, enter their device and repair information, create repair tickets and invoices, accept payments, order repair parts and accessories, and do so much more within just a few clicks.

Imagine not having to stress about little things like which inventory items are getting low on stock and need reorder, where did you save a customer’s repair ticket or invoice, how much taxes you have to pay this month, etc.

With a point of sale software in New Jersey, you will have everything waiting for you on a computer screen. All the tickets and invoices, inventory reports, customer database, and more.

So, you can take a break from all the drama and breathe. 

Make your customers feel special

The first and foremost rule of running a successful business is to take special care of your customers. But how would you do that if you keep struggling with the daily operations of your repair store, right?

A repair shop software works as a customer management software in New Jersey and gives you the right tools to make your customers happy and satisfied. 

✅ Speed up the check-in and check-out processes and save your customers’ time. 

✅ Email the repair tickets and invoices to your customers for service transparency.

✅ Send automated email and SMS notifications to customers and keep them posted on the status of their repairs.

✅ Run a customer loyalty program and give them loyalty points on their purchases.

✅ Give customers store credits and never say no to their refund requests.

✅ Sell product and service bundles and save customers’ dollars.

Use email and SMS marketing to your advantage

When you manage your sales with papers, you lose the golden opportunity of using your existing customers to drive more sales. A computer repair shop software in New Jersey will change that.

Your repair POS software will give you the advantage of automated marketing by saving all your customers’ contact information (emails and phone numbers). You can use that to send out emails and SMS updates to inform your customers about your new offers, services, products, etc.

All you have to do is draft a promotional message. You can then populate the recipients with your POS software, hit ‘Send’, and you’re done. The message is out to all your customers via email as well as SMS. Now watch your existing customers rush to your store to get the new discount offer, repair service, computer accessory, etc.

Put your employees’ full potential to use

You cannot monitor the activities of your employees all the time and that’s a bummer. You have got to know what your employees are doing, how much they are bringing you in, how much they are taking from you, etc. 

With a computer repair shop software in New Jersey, you can define different employee roles (cashier, technician, salesperson, etc.) and give access permissions to those roles. Afterwards, you can create separate accounts for all your employees and assign an employee role to each of the accounts. 

Once this is done, you can control what each of your employees can and cannot do in the POS system. Moreover, you can easily monitor their activities in an Employee Activity Log Report. 

Next, there’s an Employee Productivity Report that tells you all about the performance of each employee. So, you can analyze how much your employees are earning for you and pay them accordingly.

Regularly analyze your sales numbers

Forget about calculating your profits, losses, revenues, taxes, and all other sales numbers manually. Your computer shop POS software will tell you everything in a set of automated sales reports.

✅ Item-wise sales report

✅ Customer-wise sales report

✅ Sales summary report

✅ Tax report

✅ Multi store sales report

✅ Total revenue by sales report

✅ Profit and loss report

✅ Cash in/out report

Simply log into your repair shop software in New Jersey and pull up these reports. There you’ll have your daily, weekly, monthly, even yearly sales numbers. 

One computer repair shop software, so many solutions 

We are living in the 21st century and there’s more competition than ever. There’s a computer repair store at every other corner of New Jersey. Doing things in the old ways is not going to cut it. 

You want your repair business to stand out and do well? Make friends with the best computer repair shop software in New Jersey. It will make your work so much easier by automating everything, so you can enjoy running your business and invest your time and effort in growing it.

From managing repairs, sales, and inventory to keeping your customers happy, monitoring your employees, running marketing campaigns, and checking your sales numbers, you can do it all with just a piece of software.